Version 1.2 – Effective date: October-2024.

Privacy Policy

At SMD Facility Services ("we," "our," or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (www.smdfs.in) or engage with our computer sales and services. By using our website or availing our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information
We may collect personal information when you interact with us, including but not limited to:
✅Contact Information: Your name, email address, phone number, and postal address.
✅Account Information: Usernames, passwords, and other account-related data.
✅Payment Information: Credit card details or other payment methods when making purchases.
✅Communications: Records of your correspondence with us, including inquiries and feedback.

1.2. Non-Personal Information
We may also collect non-personal information, such as:

✅Log Data: Information about your device and how you use our website, including IP address, browser type, operating system, and pages visited.
✅Cookies and Tracking Technologies: We may use cookies and similar technologies to collect data about your browsing activities on our website.

2. How We Use Your Information

We use your personal information for the following purposes:
✅To provide, improve, and personalize our computer sales and services.
✅To process orders, payments, and fulfill your requests.
✅To communicate with you, respond to your inquiries, and provide customer support.
✅To send you updates, newsletters, and promotional materials with your consent.
✅To ensure the security and integrity of our website and services.
✅To comply with legal obligations.

3. Data Sharing and Disclosure

We may share your personal information under the following circumstances:
With trusted third-party service providers to assist us with functions like website hosting, payment processing, analytics, and other essential services.
With our affiliated companies or partners for marketing purposes, provided you have given your consent.
When required by law, legal processes, or government authorities.
To protect our rights, privacy, safety, or property, or that of our users or the public.
In the event of a sale, merger, or transfer of all or part of our business.

4. Your Choices

You have certain rights and choices concerning your personal information:
✅You can access and update your personal information through your account settings.
✅You can opt out of marketing communications by following the instructions in the emails you receive.
✅You can request the deletion of your account, subject to applicable legal requirements.
✅You can manage cookies through your browser settings.

5. Data Security

We employ reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no online data transmission or storage method is entirely secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy as necessary. Any changes will be posted on our website along with the revised effective date. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please reach out to us at:

SMD Facility Services
Muragacha, Near HP Petrol Pump, Sodepur, Kolkata - 700110
info@smdfs.in
8207045036
Your privacy is important to us, and we are committed to safeguarding your personal information.

Date of Last Update: October-2024